Welcome to 30jili Casino, operated from Level 1853, PBCom Tower, 28th Street, Taguig City 1630. We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.
This Privacy Policy explains how we collect, use, process, and protect your personal information when you access our website, create an account, or use our gaming services. By using our services, you acknowledge that you have read and understood this Privacy Policy.
Important: If you do not agree with the terms of this Privacy Policy, please discontinue use of our services immediately. For questions or concerns, please visit our Contact Page.
We collect various types of personal information necessary to provide our casino services, comply with legal obligations, and enhance your gaming experience. The information we collect includes:
Personal Identification Information: • Full name • Date of birth • Gender • Residential address • Email address • Phone number • Government-issued identification documents • Proof of address documentation
Account and Financial Information: • Username and password • Payment method details (credit/debit card information, e-wallet accounts) • Transaction history • Deposit and withdrawal records • Billing information
Technical and Usage Information: • IP address • Browser type and version • Device information and identifiers • Operating system • Gameplay data and betting history • Login dates and times • Pages visited and features used • Cookies and similar tracking technologies
Communication Data: • Customer support correspondence • Chat logs • Email communications • Survey responses • Marketing preferences
30jili Casino processes your personal data for specific, legitimate purposes related to our casino operations and legal obligations. We use your information for the following purposes:
Account Management: • Creating and maintaining your player account • Verifying your identity and age (ensuring you are 18+ or meet local legal age requirements) • Authenticating your login credentials • Managing your account preferences and settings
Service Provision: • Processing deposits, withdrawals, and financial transactions • Providing access to casino games and gambling services • Processing bets and paying out winnings • Maintaining game history and records • Offering customer support and resolving disputes
Legal and Regulatory Compliance: • Complying with anti-money laundering (AML) regulations • Meeting Know Your Customer (KYC) requirements • Preventing fraud, underage gambling, and criminal activity • Fulfilling reporting obligations to regulatory authorities • Maintaining responsible gambling practices • Responding to legal requests and court orders
Business Operations: • Analyzing usage patterns and improving our services • Conducting research and statistical analysis • Sending important service updates and notifications • Marketing our services (with your consent where required) • Detecting and preventing technical issues or security breaches
Under GDPR and applicable data protection laws, we process your personal data based on the following legal grounds:
Contractual Necessity: Processing is necessary to perform our contract with you, including account creation, processing transactions, and providing gaming services. Without this information, we cannot provide our services to you.
Legal Obligation: We must process certain data to comply with legal requirements, including: • Age verification and identity checks • Anti-money laundering regulations • Tax reporting obligations • Regulatory compliance for licensed gambling operations • Responding to lawful requests from authorities
Legitimate Interests: We process data based on our legitimate business interests, such as: • Fraud prevention and security • Improving our services and user experience • Network and information security • Internal administrative purposes • Direct marketing (where consent is not required)
Consent: For certain processing activities, we rely on your explicit consent, including: • Marketing communications via email or SMS • Placement of non-essential cookies • Processing sensitive personal data (where applicable). You have the right to withdraw your consent at any time by visiting our Contact Page.
30jili Casino does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers under strict confidentiality obligations in the following circumstances:
Service Providers and Partners: • Payment processors and financial institutions for transaction processing • Identity verification services for KYC compliance • Gaming software providers and platform operators • Cloud hosting and IT infrastructure providers • Customer support service providers • Marketing and analytics partners (with appropriate consent)
Legal and Regulatory Authorities: • Gambling regulatory bodies and licensing authorities • Law enforcement agencies when legally required • Tax authorities for reporting purposes • Legal counsel and auditors • Courts and tribunals in response to valid legal processes
Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity, subject to the same privacy protections.
Third-Party Safeguards: All third parties with whom we share data are required to: • Process data only for specified purposes • Implement appropriate security measures • Comply with applicable data protection laws • Maintain confidentiality of your information
30jili Casino implements robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include: • SSL/TLS encryption for data transmission • Secure socket layer technology for financial transactions • Encrypted storage of sensitive personal data • Regular security audits and vulnerability assessments • Access controls and authentication protocols • Employee training on data protection • Firewall protection and intrusion detection systems • Regular backup procedures
Your Responsibility: While we implement strong security measures, you are responsible for: • Maintaining the confidentiality of your account credentials • Using strong, unique passwords • Logging out after each session • Not sharing your account with others • Notifying us immediately of any unauthorized access
Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
30jili Casino retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
Retention Periods: • Account information: Retained while your account is active and for up to 7 years after account closure for legal and regulatory compliance • Transaction records: Retained for a minimum of 5 years as required by financial regulations and anti-money laundering laws • Identity verification documents: Retained for 5-7 years after account closure • Marketing data: Retained until you withdraw consent or for 3 years of inactivity • Technical logs: Typically retained for 12-24 months
Account Closure: When you close your account, we will retain certain information as required by law, particularly for: • Compliance with gambling regulations • Tax reporting requirements • Fraud prevention • Resolution of disputes • Legal claims and defenses
After the required retention period expires, we will securely delete or anonymize your personal data in accordance with our data retention policies and legal requirements.
As a data subject, you have specific rights regarding your personal information under GDPR and applicable data protection laws. 30jili Casino is committed to facilitating the exercise of these rights.
Your Rights Include: • Right of Access: Request copies of your personal data we hold • Right to Rectification: Request correction of inaccurate or incomplete data • Right to Erasure: Request deletion of your data (subject to legal retention requirements) • Right to Restriction: Request limitation of processing in certain circumstances • Right to Data Portability: Receive your data in a structured, machine-readable format • Right to Object: Object to processing based on legitimate interests or for direct marketing • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent • Right to Lodge a Complaint: File a complaint with your local data protection authority
Exercising Your Rights: To exercise any of these rights, please contact us through our Contact Page or send a written request to Level 1853, PBCom Tower, 28th Street, Taguig City 1630. We will respond to your request within 30 days.
Limitations: Please note that certain rights may be limited where we have a legal obligation to retain data or where other legal grounds apply. We will explain any limitations when responding to your request.
30jili Casino uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide personalized content.
Types of Cookies We Use: • Essential Cookies: Necessary for website functionality, account authentication, and security. These cannot be disabled. • Performance Cookies: Collect anonymous data about site usage and help us improve performance • Functional Cookies: Remember your preferences and settings • Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Third-Party Cookies: We may allow third-party service providers to place cookies on your device for analytics, advertising, and other purposes. These third parties have their own privacy policies.
Managing Cookies: You can control and manage cookies through your browser settings. Options include: • Accepting or rejecting all cookies • Receiving notifications when cookies are set • Deleting cookies after your browsing session. Please note that blocking or deleting essential cookies may impact website functionality and your ability to access certain features.
For more information about the specific cookies we use, please visit our Contact Page.
30jili Casino operates globally, and your personal information may be transferred to, stored, or processed in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.
Transfer Safeguards: When we transfer personal data internationally, we ensure appropriate safeguards are in place, including: • Standard Contractual Clauses (SCCs) approved by the European Commission • Adequacy decisions recognizing equivalent data protection standards • Binding Corporate Rules for intra-group transfers • Your explicit consent where required • Other legally recognized transfer mechanisms
Data Protection Standards: Countries outside the European Economic Area may have different data protection standards. However, we ensure that all international transfers comply with GDPR requirements and that your data receives adequate protection regardless of location.
By using our services, you acknowledge and consent to the international transfer of your personal data as described in this Privacy Policy. If you have concerns about international transfers, please contact us through our Contact Page.
30jili Casino reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations.
Notification of Changes: • Material changes will be notified through prominent notice on our website • We may also send notification via email to your registered address • The "Last Updated" date at the top of this policy will be revised • Continued use of our services after changes constitutes acceptance
Your Responsibility: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Significant changes that affect your rights will require your explicit consent where legally required.
If you do not agree with any changes to this Privacy Policy, you must discontinue use of our services and may request account closure through our Contact Page.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact 30jili Casino through the following channels:
Contact Details: • Company Name: 30jili Casino • Address: Level 1853, PBCom Tower, 28th Street, Taguig City 1630 • Online Contact: Visit our Contact Page for online inquiry forms and live support
Data Protection Inquiries: For specific questions about data protection, GDPR rights, or privacy concerns, please clearly mark your communication as "Privacy Inquiry" or "Data Protection Request" to ensure prompt handling by our privacy team.
Response Time: We aim to respond to all privacy-related inquiries within 30 days of receipt. Complex requests may require additional time, but we will keep you informed of our progress.
Complaints: If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority.
Last Updated: This Privacy Policy was last updated on January 15, 2025.
