At 30jili Casino, we believe that gaming should be an entertaining and enjoyable experience. We are deeply committed to promoting responsible gaming practices and providing a safe environment for all our players.
We recognize that while most people gamble responsibly, some individuals may develop problematic gambling behaviors. That's why we've implemented comprehensive tools, resources, and support systems to help our players maintain control over their gaming activities and seek help when needed.
We offer a range of tools designed to help you stay in control of your gaming experience. These features can be accessed through your account settings or by contacting our customer support team:
• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account • Loss Limits: Control the maximum amount you can lose over a specified period • Session Limits: Manage how long you spend playing by setting time-based reminders and restrictions • Reality Checks: Receive periodic notifications about the time you've spent playing and your account activity
• Self-Exclusion: Temporarily or permanently block access to your account for periods ranging from 6 months to permanent exclusion • Cooling-Off Period: Take a short break from gaming by temporarily suspending your account for 24 hours, 7 days, or 30 days
All limits and restrictions are applied immediately and remain in effect for the duration you specify. Any requests to increase limits will only take effect after a cooling-off period of 24-72 hours.
Problem gambling can affect anyone, regardless of age, background, or experience. It's important to recognize the warning signs early and take action. Ask yourself if you:
• Spend more money or time gambling than you intended or can afford • Feel the need to gamble with increasing amounts of money to achieve the same excitement • Become restless or irritable when trying to cut down or stop gambling • Chase losses by gambling more to win back money you've lost • Lie to family members or others about the extent of your gambling
• Neglect work, school, or family responsibilities due to gambling • Borrow money, sell possessions, or resort to illegal activities to fund gambling • Experience relationship problems, financial difficulties, or mental health issues related to gambling • Think about gambling constantly or feel unable to control the urge to gamble
If you recognize any of these signs in yourself or someone you know, please seek help immediately. Early intervention is key to preventing serious consequences.
Following these guidelines can help ensure your gaming remains fun and within your control:
• Set a Budget: Only gamble with money you can afford to lose, never with money meant for essential expenses • Set Time Limits: Decide in advance how long you'll play and stick to it • Never Chase Losses: Accept losses as part of the entertainment cost and never try to win back what you've lost • Don't Gamble Under Influence: Avoid gambling when you're upset, depressed, or under the influence of alcohol or drugs
• Take Regular Breaks: Step away from gaming regularly to maintain perspective and avoid impulsive decisions • Keep Gambling in Balance: Maintain other interests, hobbies, and social activities in your life • Don't Borrow to Gamble: Never borrow money or use credit to fund your gambling activities • Understand the Games: Know the odds and rules before playing, and remember that the house always has an edge
30jili Casino has zero tolerance for underage gambling. It is illegal for anyone under the age of 18 (or the legal gambling age in your jurisdiction, whichever is higher) to create an account or gamble on our platform.
We employ strict age verification procedures during registration and may request additional documentation at any time. We also encourage parents and guardians to use filtering software and parental controls to prevent minors from accessing gambling sites.
If you suspect that a minor has accessed our services, please contact us immediately at support@30jili.com so we can take appropriate action.
If you or someone you know needs help with problem gambling, please don't hesitate to reach out to professional support organizations. Help is available 24/7, and all services are confidential and free:
• Gamblers Anonymous: A fellowship of men and women who share their experiences and support each other in recovering from gambling problems. Website: www.gamblersanonymous.org
• GamCare: Provides free information, advice, and support for anyone affected by problem gambling in the UK. Helpline: 0808 8020 133 | Website: www.gamcare.org.uk
• BeGambleAware: Offers support, advice, and free treatment for problem gambling. Helpline: 0808 8020 133 | Website: www.begambleaware.org
• National Council on Problem Gambling (NCPG): Provides help and resources for problem gamblers and their families in the United States. Helpline: 1-800-522-4700 | Website: www.ncpgambling.org
You can also contact our customer support team at any time if you need assistance activating responsible gaming tools or want to discuss your concerns. We're here to help, not to judge.
Taking the first step to seek help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of a loved one, professional support can make a real difference.
At 30jili Casino, we're committed to supporting responsible gaming every step of the way. If you need to take a break or close your account, we'll respect your decision and process your request promptly without any pressure to continue playing.
Remember: gambling should always be entertaining, never a way to make money or escape problems. If it stops being fun, it's time to stop.
